Delivery Information

Every delivery is an extension of our brand handled with care, designed to impress.

At Bloom Blessings, we ensure every order is delivered with care, precision, and attention to detail.

Delivery Schedule

We offer delivery across Melbourne with carefully planned delivery runs to ensure each arrangement arrives fresh and beautifully presented.
• We deliver Monday to Friday across Melbourne
• Order before 12pm for same day delivery
• Or choose a future delivery date at the checkout

Delivery Areas

We deliver across Melbourne and surrounding suburbs.

If you are unsure whether we deliver to your area, please contact us prior to placing your order.

Delivery Fees

Delivery fees are calculated at checkout based on your location.

We aim to keep delivery pricing fair while ensuring your flowers arrive safely and on time.

Delivery Times

While we cannot guarantee exact delivery times, we operate within standard delivery windows:
• Business addresses: Delivered during business hours
• Residential addresses: Delivered between morning and evening

If you require a specific delivery timeframe, please contact us prior to ordering and we will do our best to accommodate.

Authority to Leave

If the recipient is not available at the time of delivery:
• Our driver may leave the flowers in a safe place
• If no safe location is available, the order may be returned or re-delivered (additional fees may apply)

Please ensure delivery details are correct to avoid delays.

Incorrect Details

Bloom Blessings is not responsible for delays or failed deliveries due to incorrect or incomplete address information provided at checkout.

Peak Periods

During busy periods such as Valentine’s Day, Mother’s Day, and special events:
• Delivery times may vary
• High demand may limit availability
• We recommend placing orders early

Seven Day Freshness Guarantee

We take pride in delivering fresh, high quality blooms. Each arrangement is prepared as close to dispatch as possible to ensure it arrives in perfect condition, and we back every order with a seven day freshness guarantee.

If your flowers wilt or deteriorate prematurely within seven days of delivery, we will replace them or provide a store credit.

How to make a claim

• Contact us within 7 days of the delivery date
• Send a clear photo of the flowers as they are
• Include your order number
• Keep the arrangement until the claim is resolved

Once we have the photo and your order number we will assess the claim and let you know the outcome.

What the guarantee covers

The guarantee covers blooms that wilt, droop or deteriorate earlier than they reasonably should. It does not cover the natural differences between stems and varieties, as some flowers open faster than others, and it does not cover:

• Flowers that have not been kept in fresh water, or not re-trimmed as directed on the care card
• Flowers placed in direct sunlight, near heating or cooling, or beside ripening fruit
• Damage occurring after delivery, including handling, pets, or transport by the recipient
• Arrangements left outdoors in extreme heat following a successful delivery
• Normal wilting at the end of the seven day period

Where a claim is accepted, we will choose whether to replace the arrangement or issue a store credit. Replacements are delivered on our next available run to the original delivery address.

This guarantee is offered in addition to your rights under the Australian Consumer Law and does not limit or replace them. Nothing on this page excludes any consumer guarantee that applies by law.